Give your agent the answers it needs
Your Knowledge Base helps your AI agent understand your business, products, services, and policies, so it can respond with accurate, useful answers.
Stop letting your agent guess
Without Inrepli
With Inrepli
From your website to accurate answers
WhatsApp Follow-Up picks up where yYour Knowledge Base turns content you already have into answers your agent can use, then gets sharper as you refine it.our website conversation left off, so leads don't have to start over on a new channel.
Website is ingested
Existing content becomes the starting point.
You review and refine
Add, edit, and expand knowledge over time.
Agent uses it
Answers questions accurately in conversations.
Built for these moments
Pricing and plan questions
Give accurate, up to date answers without your team jumping in.
Product and feature questions
Answer specifics about what your product does and how it works.
Policy and compliance questions
Keep answers aligned with your actual security and compliance information.
Onboarding and setup questions
Help new leads and customers self-serve answers from your onboarding docs.
Everything the knowledge base handles
Automatic Website Ingestion
Start with your existing website content as a knowledge source.
Custom Knowledge Management
Upload and refine PDFs, slides, documents, and spreadsheets to guide agent responses.
Question Answering
Help leads get useful answers during conversations
Response Alignment
Keep answers consistent with your products, services, and policies
Why teams rely on it
Help your agent answer common questions accurately
Keep responses aligned with your business information
Reduce repetitive questions for your team
Good conversations need good context
Start with what your business already says, and build from there.