Training Tools

Improve your agent with every conversation

Training Tools help your team review agent-built FAQs, identify knowledge gaps, and keep your AI agent improving over time.

Built from your site

Most AI agents stay frozen after launch

Without Inrepli

Your agent answers the same way forever, gaps and all
Missing answers go unnoticed until a lead complains
Your team has no visibility into what the agent doesn't know
FAQs get written once and never revisited
The agent drifts further from what leads actually ask

With Inrepli

Your agent improves with every conversation it has
Knowledge gaps surface automatically, before they cost a lead
Your team sees exactly where the agent is uncertain
FAQs get suggested directly from real conversations
The agent stays aligned with what leads are actually asking
What it does

From real conversations to a smarter agent

Training Tools watch what your agent gets asked and how confidently it answers. It surfaces FAQs worth adding, flags the questions it couldn't answer well, and gives your team a clear place to review and approve what the agent learns next.

01

Conversations happen

Leads ask real questions across every channel, and the agent tracks what comes up and how it responded.

02

Gaps and FAQs surface

The agent flags questions it answered with low confidence and suggests new FAQs based on recurring questions.

03

Your team reviews and approves

Your team reviews the suggestions in one place and decides what the agent should learn going forward.

Use cases

Built for these moments

Catch questions your agent can't answer confidently

See exactly which questions come back with low confidence, before a lead notices the agent doesn't know.

Turn recurring questions into approved FAQs

Spot the questions leads ask again and again, and turn them into FAQs your agent can answer with confidence.

Give your team visibility into agent performance

Show your team where the agent is strong and where it's guessing, without digging through transcripts.

Keep your agent's knowledge current as your business changes

Review and refine what the agent knows on an ongoing basis, instead of setting it once and forgetting it.

Core capabilities

Everything Training Tools handles

Agent-Built FAQs

Review suggested FAQs created from real inbound conversations

Knowledge Gap Detection

Identify questions the agent could not answer confidently

Escalation Workflows

Send missing or uncertain answers to your team for review

Continuous Improvement

Use conversation insights to improve agent knowledge over time

Training Review

Give your team a clear place to review and refine agent knowledge

Why Inrepli

An agent that learns from real conversations

Helps your agent improve from real conversations, not guesswork

Turns unanswered questions into training opportunities

Gives your team control over what the agent learns and uses

Your agent should not stay static.

Every conversation can help it become more accurate, helpful, and aligned with your business.